Purchase Process and Payment Methods

Hoho Medical accepts physical and electronic payment methods:

Including:

  • Cash
  • Bank Transfer
  • Cheque
  • FPS (Faster Payment System)
  • Apple Pay/ Google Pay
  • Payme
  • Paypal
  • Master / Visa / AE Credit Card
  • Government P-Card
  • UnionPay
  • Octopus
  • Alipay
  • WeChat Pay

Purchase payment locations or methods:

1. Hoho Medical Store
2. Directly choose a payment method on the online store
3. Call 3568 0755 | Whatsapp 5717 0820 to provide purchase details or inquire
4. Cash on delivery or institutional installments can be arranged


HOHO MEDICAL location

Forms and Information Inquiry (will be responded to within 24 hours):

General inquiries:  

https://www.hohomedical.com/pages/contact-us
Product series: https://www.hohomedical.com/collections

Wheelchair rental:

https://www.hohomedical.com/pages/wheelchair-rental

Free electric wheelchair trial:

https://www.hohomedical.com/pages/free-testdrive

Maintenance and after-sales:
https://www.hohomedical.com/pages/after-sales

Shopping process at Hoho Medical online store:

a) Select desired products

b) Click "Add to cart"

c) You can click "Continuous Shopping" to continue browsing or "View Cart" to check your shopping cart.

d) When you have finished shopping, click the "Cart" icon at the top right corner, then click "Check Out" to proceed with payment.

e) Enter your delivery details and choose a payment method

f) Confirm your order and complete the transaction

In addition, this website also has SSL certificate and privacy protection.

 

Product selection tips

You can first select from the main Products menu to view various product categories, then sort by popularity, price, brand, product, and even product update date.

You can also enter the product name, brand, or relevant keywords in the "Search" bar at the top of the page, then click to view the search results.

How do I know my order has been confirmed?

After confirming your order, you will receive a confirmation notice and a phone call to your email address, which will include your order details.If you have any other questions, please call +852 35680755 or email: info@hohomedical.com

Specialty Store Address Information

wheelchair showroom

Over 50 types of medical equipment products, with scenario setup for practice and trial.

Only 5-10 minutes from Kwai Fong MTR Station. Address: Unit H, 4/F, Block 2, Golden Dragon Industrial Centre, 162-170 Tai Lin Pai Road, Kwai Fong

Phone: +852 35680755
Whatsapp:

+852 57170820
Fax:

+852 30145799
Email:

info@hohomedical.com

Feel free to contact us for advice on wheelchairs, electric wheelchairs, rehabilitation beds, and other medical equipment.

LET'S GET IN TOUCH. Contact us using the form below!

You can contact us directly or use this form to send your inquiry. We will do our best to reply within 24 hours.

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

FAQs

Manual wheelchairs are suitable for Hong Kong users with strong upper limbs or those who have a caregiver to push them. They are lightweight (7-15kg), portable, and typically have a seat width of 40-46cm, making them suitable for indoor and flat surface use.

Electric wheelchairs, on the other hand, are designed for individuals who require independent mobility, have weak hands or legs, or need to travel long distances. They feature electric controls and incline climbing capabilities, with the lightest models weighing 10kg. They also meet the requirements for inclines in Hong Kong and can even be taken on airplanes for travel.

Selection Advice: Assess the user's height and weight, independent mobility, lifestyle, and environment. We recommend contacting us to understand and confirm your needs. Learn more: Manual Wheelchair vs. Electric Wheelchair Guide.

Wheelchair dimensions should be chosen according to the user's height and weight. Mainstream seat widths are 40-46cm, seat depths are 40-46cm, and seat heights are 48-55cm, to ensure even pressure distribution and reduce the risk of pressure sores. Backrest height should reach the shoulder blades to provide stable support.

Hong Kong's latest recommendations for lightweight electric wheelchairs: weighing 10-20kg, with a lithium battery range of 13-30km, and easy-folding designs such as carbon fiber frame types, suitable for both indoor and outdoor use and for carrying on planes. Advantages include quiet brushless motors, fast charging (4 hours to full charge), and powerful motors capable of handling Hong Kong's sloped roads.

Suitable for: Urban seniors or office workers, to enhance self-care ability. Ho Ho Medical Supplies distributes various CE/FDA certified international brands, with some products offering global repair support. Book a trial now: Lightweight Electric Wheelchair Buying Guide.

Prices for electric wheelchairs in Hong Kong range from HK$3,000 to HK$50,000+, with major differences stemming from the motor (brushed motors are durable but heavy, brushless motors are lightweight, quiet, and last 5 years longer), battery (lithium batteries last 500-1000 cycles, lead-acid batteries are cheaper but weigh 20kg), and controller (PG brand offers precision vs. basic domestic brands).

Budget Recommendations: Lightweight models start from HK$10,000, high-performance models from HK$14,000. Ho Ho Medical offers transparent pricing with a 2-year warranty to help you avoid inferior modified products. View the latest price list: Electric Wheelchair Buying Guide.

The fastest way is to call directly at 3568 0755 | WhatsApp: 5717 0820, or fill out the contact form.

Please be prepared to provide the user's height, weight, living environment, and needs (e.g., indoor use or long-distance travel). Photos and videos can help us offer more detailed support and recommendations.

Our professional team will be able to provide immediate personalized recommendations, including suggestions for manual or electric wheelchair sizes and types (e.g., lightweight foldable or high-performance models), as well as considerations for caregivers.

Ho Ho Medical electric wheelchair after-sales service includes lifetime free inspections, same-day repairs (with a repair rate of only 0.3%), and on-site support across all 18 districts of Hong Kong. We also provide operational training and personalized adjustments. In-store maintenance warranty is at least 2 years, and battery replacements enjoy discounts.
Our Assurance: An experienced team of engineers and a local stock of original parts for international brands. Emergency issues can be handled within half an hour. For details, please visit: After-Sales Service Page.

We have wheelchair, power wheelchair and rehabilitation bed maintenance engineers, occupational therapists and medical experts with over 20 years of experience. All hold double master's degrees and have participated in social service projects, winning numerous awards.

Due to the many years of experience and good reputation of our professional team, we have been appointed as the authorized distributor in Hong Kong by many internationally renowned brands such as Sunrise Quickie, WHILL, Joy Rider, Zinger, ATTO, byACRE, and Miki, taking full responsibility for sales and after-sales service activities in Hong Kong.

This allows customers to enjoy the most direct product guarantee. We have an original parts warehouse and workshop in Hong Kong, providing professional original factory maintenance, upgrades, and consulting services. We are also recommended by professional medical personnel, government agencies, and numerous users and caregivers.