Our high standards are precisely to ensure low daily maintenance for you, helping users create a better living experience. Users don't need to visit in person; most operational and maintenance issues can be resolved with a single phone call.
User operational support, product re-consultation and training services.
If you still have questions about product usage after purchase, HoHo Medical provides the following services to ensure that you or your family can use the product correctly and safely after purchase. Services include (for all products: wheelchairs / electric wheelchairs / mobility scooters / nursing beds and other products):
Telephone Technical Support
Our specialists will provide you with a detailed re-introduction and professional usage tips.
We will provide re-explanation support based on the user's situation/requirements/region.
Service fee: Free
Number of times: Unlimited
Repeated Usage Training (in Showroom)
Demonstration and training will be conducted again in the showroom.
Understand the user's usage or living environment.
Provide professional usage recommendations.
Service fee: Charged by district (Electric wheelchairs: free if free home trial has never been arranged).
Remote Video Product Demonstration
Video demonstration (Virtual Demo)
Scenario-based teaching, product usage and technical explanation
Demonstrate how to operate in a simulated device environment
Provide professional usage recommendations
Duration: Approximately 60 minutes
Service fee: Free
If you have any operational questions, please feel free to contact us. We guarantee that the engineers and technicians in our team will handle your issues with utmost care.
Wheelchairs, Electric Wheelchairs, and Rehabilitation Beds Specialist Store - Ho Ho Medical Supplies
With the most professional background in the industry, awarded multiple times, and offering free trials and seminars. Supplying high-quality wheelchairs, electric wheelchairs, and rehabilitation beds, among others.
Our team comprises individuals with university to dual master's degrees and clinical experience, including engineers, social workers, business management professionals, and occupational therapists. Our maintenance team has over 20 years of experience, serving tens of thousands of client cases. We focus on education and training, sourcing products globally, and providing attentive service.
